RETURNS & EXCHANGES
Returns & Exchanges
Our goal is to make sure you are completely satisfied with the items you order and your experience with CONCEITED APPAREL TEXAS. If you're not 100% satisfied with the items you received, we gladly accept returns within 30 days of receipt for most items in new condition.
* Please note, that all items must have their original tags attached and be unworn and unwashed.
* The following items cannot be exchanged: Bodysuits, and Lingerie.
2. After receiving return instructions from us, please package up the item(s) to be returned. Attached with your item(s), please include a copy of your invoice with the original packing.
3. Drop off your package at the local post office.
4. Most returns are processed within 5 business days after we receive your package.
• If you would like to return an item for another item or size, we do offer FREE exchanges for all domestic customers, where we will exchange your item to any item of equal value, and we will cover both the return shipping cost as well as the new shipping cost of the exchange.
• If you would like to return an item, we can apply an in-store credit to your account that you can use towards a future purchase. The in-store credit applied is for the price of the product only and does not include any shipping fees charged for delivery.
Received wrong item(s) or damaged item(s):
If your order was incorrect, or damaged during shipment please notify us within 5 business days upon receiving, we can send a replacement right away and provide a prepaid return label for our U.S. customers to retrieve the item. Once the return has been processed, the proper item(s) will be reshipped and tracking will be provided via e-mail. If international, please contact us and we will let you know next steps.
Please Note: Prior to any exchanges please contact us via e-mail to check on the availability of the item(s). Please have a second and/or third option due to changes in availability.
• If the item you’d like to return was ordered more than 30 days ago, the item is no longer for available for sale, or if the item was purchased using in-store credit as part of a previous exchange, we cannot accept the return or issue a refund for any reason.